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      Year in Review: The Biggest Travel Stories of 2023

      Donald Wood
      by Donald Wood
      Last updated:: 8:00 AM ET, Sun December 17, 2023

      Through Good and Bad, Travel Thrived

      1/19
      With the weight of the coronavirus pandemic lifted off the shoulders of the travel and tourism industries, it was a banner year for airlines, cruise lines, destinations, rail companies and travel advisors.

      Record-breaking numbers across all sectors strengthened the industry, but war and inflation were still top of mind and impacted travel.?

      As a result, here are the top stories from 2023.

      2023 Travvy Awards Celebrate Industry

      2/19
      The ninth annual Travvy Awards took place on November 2 at the Greater Fort Lauderdale Broward County Convention Center and was hosted by Northstar Travel Group's TravelPulse.com and AGENTatHOME. Thousands of votes were cast in over 140 categories, with over 300 statuettes being handed out. The winning airlines, destinations, hotels and resorts, cruise lines, tour operators and travel agencies deliver the highest quality experiences.

      ?

      Travel Advisor Resurgence Continues

      3/19
      In addition to financial success across the board for travel advisors, data showed that most agents¡ªalmost 80 percent¡ªvoiced a positive outlook for the future of the agency landscape. Advisors capitalized on travel being unhampered by pandemic-era restrictions and fears by booking international travel for clients (78 percent of agency bookings), shattering the previous record set in 2018.

      ?

      War Impacts Cruise Industry, Air Travel

      4/19
      In addition to the ongoing war in Ukraine, the terrorist attacks by Hamas and the subsequent war waged by Israel against Palestine have caused major waves in the travel industry. Cruise lines have been forced to cancel sailings and alter itineraries, while several major airlines stopped flying to the region.

      ?

      TSA Keeps Breaking Records

      5/19
      Not only did the Transportation Security Administration (TSA) unveil several time-saving security measures in 2023, but the federal agency also set an American aviation record when it processed an all-time high number of passengers on November 26, at 2,907,378 people. Each major holiday meant another broken record, and the TSA PreCheck program also managed to set a new record by surpassing 15 million active members.

      ?

      Contested Northeast Alliance Ends

      6/19
      The United States Department of Justice sued to break up the Northeast Alliance deal between American Airlines and JetBlue Airways, and District Judge Leo Sorokin from Boston ruled the carriers needed to end their partnership. American is still battling the decision.

      Tour Operators Bounce Back

      7/19
      During the U.S. Tour Operators Association¡¯s (USTOA) annual conference, it was revealed that 96 percent of members reported that they saw an increase in sales in 2023. The forecast for the coming year is equally optimistic, with 86 percent "highly confident to confident" that guest bookings will increase in 2024.

      ?

      Choice Tries Hostile Takeover of Wyndham

      8/19
      After reports surfaced in May that Choice Hotels International was interested in acquiring Wyndham Hotels & Resorts, the situation dissolved into a hostile takeover attempt, with Wyndham rejecting the deal and claiming it would not benefit its stockholders.

      ?

      Inflation Impacts Travel

      9/19
      To start the year, data from the U.S. government highlighted how inflation has impacted prices across the travel industry, leaving American tourists with less disposable income. Studies found people were more hesitant to book summer vacations and holiday adventures due to higher costs across all sectors.

      ?

      Cruise Industry Thriving Again

      10/19
      As the cruise industry continued to see a rise in demand and popularity, major companies like the Carnival Corporation saw quarterly revenue hit an all-time high of $6.9 billion, while occupancy levels across the sector topped 100 percent at times. The good news keeps coming, as data found that bookings for 2024 voyages are expected to reach record levels and surpass pre-pandemic totals.

      ?

      The Battle Over Hidden Fees

      11/19
      With a crackdown from the U.S. government on airlines, hotels and other travel-related companies and the practice of hidden fees, legislation was proposed, rules were changed, and brands caught in the act faced lawsuits.

      ?

      Caribbean Destinations Boast Record Traveler Numbers

      12/19
      In 2023, the Caribbean led the way for the travel industry's recovery in the wake of COVID-19, with seven of the world's top 10 most visited countries boasting a Caribbean coastline. The region¡¯s success was driven by the "strong appeal of beach holidays, proximity to the world¡¯s strongest outbound travel market, the U.S., and economic dependence of many Caribbean countries on tourism.¡±

      ?

      Popular Destinations Adding Tourism Fees

      13/19
      Tourism fees have become a trend in popular destinations contending with overtourism, including Venice, Hawaii and other keystone travel hotspots. With more and more cities implementing the taxes, travelers should be ready for the rising potential of experiencing a tourism fee on the next adventure.

      ?

      Tracking the JetBlue-Spirit Airline Merger Saga

      14/19
      In March, the U.S. Justice Department filed a lawsuit to stop JetBlue Airways from buying Spirit Airlines, saying the planned merger would put travel out of reach for many cost-conscious travelers. The trial ended in December, with the judge saying fares would likely rise if the merger takes place and eliminates Spirit¡¯s low-cost ticket offerings that have historically ¡°undercut everyone else¡± and drove down prices.

      ?

      America Finally Investing in the Rail Industry

      15/19
      A big part of reinvesting in America comes down to infrastructure, and the rail industry was a significant benefactor of that mindset. In addition to President Joe Biden awarding more than $1.4 billion to boost capacity and improve safety, the government added another $8.2 billion in funding for ten major passenger rail projects nationwide, including the nation¡¯s first high-speed rail projects.

      ?

      Travel Embraces AI, Travelers Still Skeptical

      16/19
      While most travelers don't fully trust artificial intelligence technology when planning and booking travel, companies within the industry are embracing the latest advancements, including ChatGPT. Travel advisors also leaned into the tech with TobyAI, an industry-first AI engine designed specifically for supporting agents.

      ?

      Taylor Swift¡¯s Impact on Travel

      17/19
      Taylor Swift is the biggest star in music today, but her impact goes beyond the stage and has benefited the travel industry. Swift fans dished out $5 billion in direct spending through the first 20 dates of her tour, but the U.S. Travel Association believed the total economic impact could be higher than $10 billion. Concertgoers spent an average of $1,300 on travel, accommodations, food and more.

      ?

      China Reopens to International Travel

      18/19
      China reopened international travel on January 8, both for Chinese nationals leaving the country for travels abroad and international inbound travelers after nearly three years of closed borders and some of the world's strictest entry requirements.

      ?

      Disasters and Tragedy

      19/19
      The travel industry also dealt with its fair share of disasters and tragedy this year. From OceanGate¡¯s lost Titan submersible, to the wildfires that killed almost 100 people and destroyed portions of West Maui in Hawaii, to Morocco suffering its deadliest earthquake in over 60 years, travel and tourism was tested in 2023.

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