As 2025 approaches, the Airlines Reporting Corp. (ARC) announced the publication of New Distribution Capability (NDC) best practices.

The NDC best practices were developed by the NDC Advancement Working Group, which consists of airlines, global distribution systems (GDS), travel technology providers, travel agencies, consolidators, and travel management companies (TMC).?

¡°NDC adoption is vital for the travel industry to meet the evolving needs and expectations of travelers,¡± ARC senior manager Paige Blunt said. ¡°By embracing the NDC best practices, airlines, agencies and travel technology providers can take advantage of more personalized offers, improve efficiency and foster stronger partnerships.¡±

Initially established in October 2023, the group has spent over 50 hours identifying challenges and creating solutions for NDC implementation.

The NDC best practices contain audience-specific guidance for the overarching best practice when necessary.?These audiences encompass commercial airlines, travel agencies (including OTAs and TMCs) and travel technology providers, such as aggregators, GDSs, online booking tools and other organizations. ?

¡°ARC has been visionary in their facilitation and creation of the best practices document,¡± Flight Centre Travel Group vice president Tara Kimberley said. ¡°Their process was highly collaborative, taking into consideration points of view from airlines, aggregators and agencies alike with a focus on key challenges where a best practice could really be of benefit in modern retailing.¡±

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